National Automatic Merchandising Association (NAMA)
Founded in 1936, NAMA is the association representing the $34.9 billion US convenience services industry. With nearly 1,000 member companies — including many of the world’s most recognized brands — NAMA provides advocacy, education and research for its membership.
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In addition to its role as an advocacy voice for the convenience services industry, the National Automatic Merchandising Association (NAMA) hosts the annual NAMA Show, a self-service solution experience for B2B operators and B2C enterprises, and CTW, designed specifically for operators and suppliers to collaborate on how to elevate OCS and pantry offerings.
Industry veteran turned consultant Bob Tullio asks vending, micro market and office coffee service operators to share what they saw and learned during the 2018 NAMA Show.
In Las Vegas, NAMA debuted This is Convenience Services, a video designed to illustrate fundamental shifts in our newly rebranded industry. This video will help tell our story...
Industry veteran turned consultant Bob Tullio asks vending, micro market and office coffee service operators to share what they saw and learned during the 2018 NAMA Show.
Registration is open for NAMA’s Coffee, Tea & Water (CTW) show, the largest event dedicated to the $4 billion U.S. coffee services industry. This year, NAMA has created a custom...
VendingMarketWatch Editor Emily Refermat sits down with NAMA's SVP of Government Affairs, Eric Dell, to discuss the upcoming NAMA Fly In taking place next week in Washington, ...
(CHICAGO) October 9, 2015 – NAMA’s Board of Directors met with multiple White House offices Wednesday, October 7 during Advocacy in Action 2015, the association’s Public Policy...
Longtime industry member Howard Chapman, vice president/division manager of Royal Cup Coffee and new NAMA Chair, talks big ideas with VMW Editor Emily Refermat. Click here to ...
NAMA recently awarded Mark Dieffenbach of The Hershey Company with the prestigious Industry Person of the Year Award 2015. Dieffenbach sits down with VMW Editor Emily Refermat...
Emily Refermat, editor of Automatic Merchandiser and VendingMarketWatch.com, asks NAMA’s Senior Vice President of Government Affairs Eric Dell to explain some key points of the...
From protein-forward snacks and premium fresh food to cleaner energy drinks and office coffee innovation, operators at the 2026 NAMA Show focused on products that drive repeat...
Industry leaders at CTW break down the trends that will shape 2026, including AI’s accelerating role, data-driven decisions and high-touch customer engagement. Hear what operators...
In the latest Vending & OCS Nation podcast, host Bob Tullio previews the 2025 Coffee, Tea and Water show in Miami, highlighting keynotes, education sessions and networking designed...
As she prepares for her final NAMA Show as president and CEO, Carla Balakgie joins the Vending & OCS Nation podcast for a candid, inspiring conversation. In this second part of...
Based on the industry’s growth, a big comeback is underway in just about every segment of the convenience services industry. With the huge success of the most recent conventions...
Carla Balakgie hit the ground running when she was named president and CEO of NAMA 14 years ago. With Carla moving on to her next chapter after this year, the convenience services...
From the supplier’s area, dubbed the Connection Hub, to the lineup of speakers, to the education sessions, NAMA's CTW for 2024 has been reimagined to help operators thrive in ...
In this episode of Automatic Merchandiser’s Vending & OCS Nation, podcast host Bob Tullio takes listeners right to the convention floor, with multiple operator interviews – for...
The 2024 NAMA Show in Dallas is just around the corner, and from all indications, it will be one of the biggest gatherings the convenience services industry has ever seen.
Executive Refreshments’ Louis Baresh says issues like cashless payment mandates, camera surveillance rules and affordability debates are already impacting vending and micro market...
As a newcomer to Automatic Merchandiser magazine and VendingMarketWatch.com, I was especially looking forward to attending this year's NAMA OneShow in Las Vegas. Over the past...
Lately, we have heard a lot about advocacy as NAMA geared up for its first Fly In, an open invitation for any member of the association to come to Washington, D.C. and talk to...
Let me introduce you to Brent Farrell, the owner of Vitality Vending in the State of Vermont and someone who understands the importance of relationships when it comes to advocating...
Dallas, TX, has hosted quite possibly the best NAMA CoffeeTea&Water show I have ever attended. One key indicator was that on Wednesday, the tradeshow floor was packed with exhibitors...
Force vend is a condition where the vending operator programs the machine not to give a refund after inserting payment, but not making a selection. This practice is considered...
It has been six years since U.S. schools began removing soda from vending machines. This was a controversial move. Some observers claimed it would create financial hardships for...
The upcoming State of the Coffee Service Industry Report will be one of the most positive stories Automatic Merchandiser will provide in recent history. Refreshment service veterans...
Thick in the throes of researching the state of the coffee service industry, it’s safe to say the refreshment service industry overall has weathered the challenging economic environment...
The House-passed legislation would require equipment-impact testing before the Treasury adopts a lower-cost nickel. It also would formalize the end of penny production and allows...
July 20, 2026
NAMA / Michael Schwartz, Nestlé Professional Solutions / Scott Halloran, Trolley Hospitality Companies / Matt Hubbard, Continental Vending / April Cathcart, G&J Marketing and Sales / Patrick Moran, Moran Refreshments
Convenience services leaders from Nestlé Professional Solutions, Trolley Hospitality Companies, Continental Services and other companies will guide NAMA’s 2026-27 board.
Ron Howard’s keynote at the NAMA Show centered on the decisions that shaped his career — from finding meaningful work to building collaborative teams and knowing when to take ...
Final day at the NAMA Show: a compressed schedule with education, a closing general session and the last chance to walk the Expo Hall, explore new products and lock in operator...
Thursday, April 23 at The NAMA Show in Los Angeles includes education sessions, the Expo Hall & Imagination Way and a guided show floor tours at 11:30 a.m.
The NAMA Show kicks off Wednesday, April 22, at the Los Angeles Convention Center, with registration, education sessions, a Ron Howard general session, and the Expo Hall opening...
April 22, 2026
April Cathcart / Linda Saldaña / Dave Carroll / 365 Retail Markets
The 2024 NAMA Show in Dallas was notable for several reasons, including attendee turnout and trade show floor exhibits, the positive vibe, education sessions, and the many new...
The educational session, Exploring the State of the OCS Industry, presented by Bob Tullio, will explore the latest Automatic Merchandiser State of the Coffee Service Industry ...
The convenience services industry is facing a new world in Washington. President-elect Joe Biden became President Biden on Jan. 20 after he took the oath of office to become the...
As the coronavirus pandemic disrupts everyday business, professionals in convenience services are using creative strategies to run operations and provide food and beverages to...
Editor's Note: This was written before NAMA announced the cancellation of The NAMA Show 2020.After years of rotating between Chicago and Las Vegas, The NAMA Show 2020 will be ...
Like most things in life, an ideal product mix is never truly finished. New products are continually offered in workplace beverages, incorporating the many trends driving consumer...
March 23, 2020
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Vending remains the largest convenience services segment, but operators are increasingly running multiple business lines across micro markets and office coffee service.
Academy Award–winning filmmaker Ron Howard will share his perspective on leadership and creativity as the headline speaker at the 2026 NAMA Show in Los Angeles.
At NAMA's Coffee Tea & Water event, a panel of experts explained how connected coffee systems are giving OCS operators real-time visibility into performance and uptime.
At CTW in Miami, two customers made one thing clear: big clients want convenience services partners who listen, communicate quickly and bring new ideas before anyone else does...
At CTW in Miami, keynote speaker Kaiser Yang of Platypus Labs urged convenience services operators to “be the source of disruption” by applying five innovation mindsets to create...
As NAMA’s Coffee, Tea & Water 2025 event kicks off this week at the Hyatt Regency Miami, attendees will be surrounded by world-class brews inside the show floor. Outside of show...
NAMA’s Coffee Tea & Water 2025 conference, set for Nov. 4–5 in Miami, will bring operators and suppliers together to explore new strategies in office coffee, pantry, and workplace...
In its weekly brief, NAMA says the ongoing federal shutdown is creating uncertainty for convenience services operators, with potential delays to SNAP and EBT guidance, contract...
Bob Tullio, a veteran voice in convenience services and office coffee programs, will serve as emcee for CTW 2025, taking place November 4-5 at the Hyatt Regency Miami, Fla.
NAMA prepares for a seamless leadership transition as Cochran joins the association this December, bringing a proven track record in membership and strategic leadership.
