ZippyAssist announces native integration with Cantaloupe Inc.’s Seed vending management software (VMS)

6L Inc., creators of ZippyAssist, a customer care platform designed for unattended retail and self-service environments, announced the successful integration of ZippyAssist with Cantaloupe Inc., a leading provider of end-to-end technology solutions for self-service commerce. The integration with Cantaloupe’s leading Seed VMS platform solidifies the industry’s positive reception and adoption of ZippyAssist as the technology of choice for improving consumer-related service and support.

This native integration allows businesses using both Seed and ZippyAssist to effortlessly sync ZippyAssist with equipment data managed in Seed. New equipment in Seed will be automatically added to ZippyAssist, and any updates or changes in Seed, such as equipment relocations, will also be reflected in ZippyAssist. ZippyAssist uses equipment data to make it easy for consumers and operators to identify specific equipment items quickly and accurately, reducing mistakes, confusion, and frustration.

Equipment syncing marks the beginning of a strategic roadmap designed to make the interaction between Cantaloupe and ZippyAssist more efficient and seamless for businesses using these joint technologies.

For Patrick Sheehan – president of Sheehan Brothers, an early adopter of ZippyAssist – the integration is a much-anticipated development, creating instant benefits that amplifies the strengths of both technologies. “Imagine two tools you already use suddenly becoming even more powerful – that’s what this new integration is all about. Immediately, we are more efficient, effective, and this has benefits throughout our organization, and for our customers,” Sheehan said in the announcement.

For Neil Swindale – president of 6L Inc, the developers of ZippyAssist – the native integration with Seed demonstrates how the efficiency of operators can be further enhanced not only by adopting new powerful technologies, but also choosing technologies that work together seamlessly. “At 6L Inc., we believe that the future of operational efficiency lies in the synergy between innovative technologies,” Swindale said in the announcement. “The seamless integration of ZippyAssist with Seed exemplifies our commitment to providing our customers with tools that not only enhance performance but also simplify their workflows.”

Cantaloupe's chief marketing officer, Elyssa Steiner, sees the integration as a beneficial development for users of both systems. “The integration of Cantaloupe and ZippyAssist brings together two complementary technologies, enhancing the functionality for our operators,” Steiner added in the announcement. “This collaboration is an exciting step forward that promises to improve service delivery and operational efficiency for our operators and their consumers.”

ZippyAssist’s native integration for Cantaloupe is available today. Companies interested in ZippyAssist for their organization can contact Neil Swindale.