Since the NAMA Show in May, while some operators are discouraged and turning away from coffee service, Bob Tullio has been beating a constant drum, urging coffee service operators to ramp up their sales efforts.
In this episode of Automatic Merchandiser’s Vending & OCS Nation, the podcast for the convenience services industry, Tullio looks at the upside and downside of the reality that OCS will never be the same — although, it’s hard to say “never” about anything in today’s world.
What sparked this whole premise – that now is the time to ramp up the OCS sales effort — is some of the conversations Tullio had with OCS operators over the past several months. While there is plenty of frustration out there, selling OCS opens a tremendous amount of opportunity for operators because of one reason:
Selling OCS is the easiest way to get in front of a decision-maker.
Jennifer Fox of Fox Vending, Jon Fishman, Tullio’s former business partner, Orrin Huebner, business consultant, Linda Saldana of Seventh Wave Refreshments, Kim Lenz from Associated Services and veteran operator, now retired, Tom Konop, all shared their insights for this podcast.
In this conversation with Tullio and his panel of industry leaders, the message is clear:
- Face-to-face, on-site engagement is key.
- Get in the door.
- Get in front of prospects.
- Double down on OCS selling.
Take the road less traveled and enjoy the expanded opportunity that comes with being a committed OCS operator in this new office refreshment landscape.
