From the discovery of explorer Ernest Shackleton’s ship in Antarctica to the theme of the presidential inauguration, “endurance” is a recurring word that hits home for operators when they reflect on what they have dealt with over the years.
The word certainly resonated with Bob Tullio, host of Automatic Merchandiser’s Vending & OCS Nation podcast. In this episode, he speaks with numerous industry leaders — operators and suppliers — to get their take on endurance.
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This podcast features and mentions numerous industry professionals, so be sure to tune in. Among them:
- Tom Steuber, president of Associated Services
- Craig Hesch, retired leader of A.H. Management Group Inc.
- Mark Kronenberg, president of ProWatch Solutions Inc.
- Pete Tullio, Gourmet Coffee Service
- Jon Fishman, Gourmet Coffee Service
- Larry Deagon, Gourmet Coffee Service
- Orrin Huebner, president of Orrin Huebner LLC
- C.J. Recher, vice president of marketing at Five Star Breaktime Solutions
- Carla Balakgie, president and CEO of NAMA
- Jennifer Ridnour, client relations for First Class Vending and Coffee
- Jim Brinton, president of Evergreen Refreshments and founder of Avanti Markets
- Ryan Harrington, president of Royal ReFresh
- Kailin McCauley Genton, formerly of First Class Vending and Coffee and Gourmet Coffee Service
- Bill McCauley, retired OCS professional
- Justin Fishman, formerly of Gourmet Coffee Service
- Lance Deagon, vice president of client relations at First Class Vending and Coffee
- Paul Tullio, regional vice president of sales at Five Star Breaktime Solutions
- Arthur Siller, senior vice president of operations at Evergreen Refreshments
Here is a review from my editor, Linda Becker. “It’s a humdinger.”

Bob Tullio
Bob Tullio is a content specialist, speaker, sales trainer, consultant and contributing editor of Automatic Merchandiser and VendingMarketWatch.com. He advises entrepreneurs on how to build a successful business from the ground up. He specializes in helping suppliers connect with operators in the convenience services industry — coffee service, vending, micro markets and pantry service specifically. He can be reached at 818-261-1758 and [email protected]. Tullio welcomes your feedback.
Subscribe to Automatic Merchandiser’s new podcast, Vending & OCS Nation, which Tullio hosts. Each episode is designed to make your business more profitable.