The world of automated food and beverage services (vending, OCS, micro markets and beyond) appears to be getting more complicated every year. Cashless, telemetry, Affordable Care Act (ACA) compliance and a host of hardware and software changes can send an operator’s head reeling. Our industry progresses with technological improvements, to be sure — but how can we make the technology we already possess actually produce better results? Creating a “culture of counting” at your business will build better operating procedures which will better adapt your organization to whatever lies ahead for our industry. Full article.