VMW Blog: Social Media Enhances Customer Rapport; It’s A Great Tool If Used Right

Dec. 7, 2011
Elliot Maras, editor of Automatic Merchandiser, notes in his blog that social media has emerged as one of the most powerful tools for service businesses such as vending and refreshment services. Instead of replacing other communications tools, social media enhances them, provided the company knows what it’s doing.

Elliot Maras, editor of Automatic Merchandiser, notes in his blog that social media has emerged as one of the most powerful tools for service businesses such as vending and refreshment services. Instead of replacing other communications tools, social media enhances them, provided the company knows what it’s doing. To read the blog, click here.