2016 State of the Coffee Service Industry Report

Coffee is still big business. And if you bring it to someone’s workplace, it has gotten even bigger with a 4.5 percentage increase from 2015 to 2016. The industry has grown to a new high of $4.96 billion dollars due to customer demand for premium and gourmet coffees such as fair trade and organic, but also the creation of a coffee house experience with bean-to-cup machines and specialty drinks. In addition to coffee, operators are offering more services than ever before to remain competitive and ensure they are the best one-stop-shop for their customers.