News Source: 3 Ways To Reflect Your Brand In Self-Service

A positive self-service experience for a customer can help a company set themselves apart from their competition; however, a poorly implemented self-service solution can turn a user away from a brand, according to Kiosk Marketplace. To positively reflect a company’s brand in self-service, Kiosk Marketplace recommends getting the physical experience right, getting the digital experience right and training/deploying staff to help with initial implementation. Full article.