Inside AVS Companies’ strategy for AI smart coolers and connected unattended retail
In his five years with AVS Companies, Keith Krail has seen some significant — and welcome — changes in the convenience services business. What was once a more traditionally focused automated retail solution business has become a dynamic, AI-integrated industry, with new solutions being put forward and changing the way companies and operators do business.
On this episode of Automatic Merchandiser’s Vending & OCS Nation podcast, presented in cooperation with AVS Companies, podcast host Bob Tullio sat down with Krail to talk about how AVS Companies continues to adapt to maintain its position as a leading distributor in the convenience services industry.
This episode explores how AVS Companies is transforming the convenience services industry with advanced solutions such as AI-powered smart coolers, a range of product offerings, and seamless software integrations. This conversation offers insights into industry trends, competitive differentiation and strategic growth initiatives.
A range of topics is covered on how AVS Companies serves operators in this fast-changing industry. Listeners will hear about:
The evolution of AVS Companies from traditional vending to AI-integrated solutions
The importance of offering diverse product solutions to meet unique operator needs
- How AVS integrates equipment and software to streamline operations
- The role of AI smart coolers in the future of vending and micro markets
- Building partnerships with industry leaders like Cantaloupe, Sandstar and IDW
- Support strategies for new operators entering the convenience retail space
- The significance of product mix and location-specific solutions
- Industry challenges and common pitfalls in micro market operations
- The future focus on AI tech and integrated solutions for business growth
About the Author

Bob Tullio
Bob Tullio is a content specialist, speaker, sales trainer, consultant and contributing editor of Automatic Merchandiser and VendingMarketWatch.com. He advises entrepreneurs on how to build a successful business from the ground up. He specializes in helping suppliers connect with operators in the convenience services industry — coffee service, vending, micro markets and pantry service specifically. He can be reached at 818-261-1758 and [email protected]. Tullio welcomes your feedback.
Subscribe to Automatic Merchandiser’s new podcast, Vending & OCS Nation, which Tullio hosts. Each episode is designed to make your business more profitable.


