ZippyAssist Refunds

Jan. 11, 2023

ZippyAssist is a customer support platform specifically designed for unattended retail. It creates better business outcomes through reduced costs in operations and encourages more sales through better customer service and support. In July 2022, ZippyAssist added a new feature to reduce the hassle and complexity of refunds – for both customers and operators. For customers, they can now include a refund request when submitting a help request from the operator’s ZippyAssist web app. Then using their ZippyAssist dashboard, operators can process online refunds in a couple of clicks with customers receiving their refund within minutes.

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