SandStar said it is again collaborating with Coca-Cola Co. on another "smart" unattended retail experience in Beijing. Coca-Cola Smart Lounge was designed to deliver a digital, and interactive shopping experience by collecting data from consumers' shopping behaviors throughout their journey in each section of the store.
The Coca-Cola Smart Lounge is described as a recreational space where shoppers can enjoy beverages, coffee, and interactive entertainment. It uses SandStar's computer vision, AI and retail technology and sytems to provide a customized solution to bring operational management to a new level,
Specifically, it uses a matrix of AI cameras to enable autonomous shopping. The matrix system can accurately identify each shopper's feature, such as complete shopping behaviors, shopping routes, time spent in the lounge, space distribution of areas visited and interactions. All features start to be analyzed from the moment a shopper enters the lounge, through the entire shopping journey to the moment this shopper leaves the store, and the real-time analytical results are dynamically displayed on a tracking dashboard.
The cameras collect information on people's movements and merchandise only, without privacy concerns (e.g. the facial features of a person).
As shown in the photo above, the tracking dashboard displays in data real-time. The number of orders and the rank of best-selling items displayed on the tracking dashboard enables store operators to better understand merchandise. By analyzing data on merchandise display, combination, and promotion, store operators can keep optimizing and iterating their sales strategy to discover more growth opportunities. As such, operators can make actionable decisions faster for smart merchandising, smart display, and smart supply/sales prediction.
The Coca-Cola Smart Lounge project is not the first time for SandStar to collaborate with the beverage giant. In 2019, they opened the Coca-Cola souvenirs store in Shanghai.
Charlotte, NC-based SandStar is an artificial intelligence company that provides computer vision technology for the retail industry.