Gimme's new website features product videos, deployment information and pricing.
ATLANTA (Oct 14, 2020) – Gimme, whose technology helps food service and grocery store delivery operators automate merchandising, today announced the official launch of its newly updated company website featuring product videos, deployment information and pricing plans.
Gimme customers now have direct access to product and training videos explaining product features, product support and deployment execution. This additional online training library aligns with Gimme’s focus on customer service and support that touts:
● 93 percent of calls answered in less than 5 rings using critical phone support
● 78 percent of emails responded to in less than an hour
● 98 percent emails answered same day during normal business hours
● 100 plus video walkthroughs and printer-ready handouts for customers available online
The newly launched website also includes the implementation process, as well as pricing and other key information. For example, one of the videos illustrates how to save hours of time using bulk scheduling to make changes across multiple accounts. A complete library of the videos appear on the website at https://www.gimmevending.com/product.
“While both our website and training has always included videos and other visual elements, we decided early this year to take it a step further to provide immediate access to more product features, training and support,” said Cory Hewett, co-founder and CEO of Gimme. “The initial feedback has been extremely positive, and our customers are loving the intuitive, informative nature of the videos. We are excited to be able to offer an added level of immediate customer training and support to our customers during a time where we have not always been able to be physically on site.”
To experience the new website or for more information about Gimme or our products, please visit http://www.vending.ai.
About Gimme Gimme builds advanced hardware and software to help food service and grocery delivery operators automate merchandising. The company’s technology provides management for operators of grocery, convenience, vending machines, micro markets, and office coffee, helping them deliver amazing customer experiences. Gimme’s use of artificial intelligence, computer vision, and machine learning technologies impacts not only its own products and services, but also how the unattended retail industry operates. The technology provides machine status data to help operators focus on cash accountability and inventory tracking to reduce stockouts, accelerate warehousing and restocking, and streamline product planning. The company’s hardware product, the Gimme Key, is now the #1 wireless DEX adapter for direct store delivery, using Bluetooth Low Energy technology and replacing previous outdated legacy handhelds. For more information, visit http://www.vending.ai or connect with Gimme on Twitter.