MALVERN, Pa.--(BUSINESS WIRE)-- USA Technologies, Inc. announced a strategic agreement with Ten M Corporation ("Ten M"), a family owned Canteen franchise, adding to its expanding list of customers committing to a fully connected operation. USAT is working with Ten M to upgrade 1,000 of the company's machines to its state-of-the-art ePort Connect® cashless payment system, enabling the company to track the acceptance of cash, credit/debit cards, and contactless payments, including mobile wallet payments such as Android Pay and Apple Pay.
With the ubiquity of the mobile phone, we believe more and more consumers want the ease of making purchases with a tap, click or swipe. Ten M's goal is to better serve its customers by becoming 100 percent cashless and mobile-payment enabled. With just 11 percent of the installations complete, early results indicate an average cashless usage of approximately 31 percent.
"We are a second generation family-owned business, and we have always prided ourselves on giving our customers the best service possible," said Bryan Mistretta, Vice President, Ten M Corporation. "Smartphones have created new opportunities for companies like ours to leverage payment information and engage with our customers at the point-of-sale, helping create a long-term relationship. The technology, support and innovative programs like deployment support and payroll deduct that USAT provides will allow us to be best in class with our peers. We're ready to learn from the best, and USAT is an integral part of that journey."
Based in Donaldsonville, Louisiana, Ten M was established in 1977 and recently became a Canteen franchise. The company is fully leveraging USAT's Premier Support Services to deploy the devices in the field and plans to subsequently leverage a fairly significant footprint of interactive equipment that they are installing in key accounts. USAT's advanced cloud-based interactive media and content delivery management system offers them what we believe to be a unique opportunity to serve up targeted information to these accounts and build value in the operation through rich multimedia-marketing campaigns, while simultaneously enabling the delivery of nutritional information, sampling via targeted promo code campaigns and creating an interactive and responsive consumer experience by providing instant remote refunds and electronic feedback mechanisms right at the point of sale.
"We are thrilled that Ten M Corporation is joining the growing number of customers who realize the benefits of going 100 percent cashless," says Maeve McKenna Duska, senior vice president of sales and marketing, USA Technologies. "Early results indicate the value that customers see in this transition. Our goal has always been to provide our customers with the best tools they can in turn use to create meaningful relationships with their customers, increasing loyalty, trust and advocacy."
