In this episode of Automatic Merchandiser’s Vending & OCS Nation, the podcast for the convenience services industry, it’s part two of Bob Tullio’s interview with Carla Balakgie. If you missed part one, it's ok. Listen to today’s episode now and go back to hear the great conversation from part one at your convenience.
Part one was a great conversation as Carla discussed her 14-year journey as president and CEO of NAMA. She discussed advocacy: what operators need to do to succeed and the industry’s proactive approach to enhancing its image and increasing revenue opportunities. Tullio also interviewed key industry leaders who shared their perspectives on the impact of Carla Balakgie, including Craig Hesch of AH Management, Pete Tullio of Gourmet Coffee Service and Tom Steuber of Associated Services.
In this episode, an insightful interview, Carla looks back at the people who helped her succeed at NAMA. In addition, she gives us the secret sauce recipe, and she talks about technology, industry newcomers, her legacy and so much more. Of course, Tullio spoke to some other industry heavyweights who shared their perspective on Carla’s positive and long-lasting impact.
For operators, suppliers and anyone in business who wants to get a glimpse inside the mind of a proven leader — an inspirational leader — this is a must listen. If you don’t know Carla well, you’ll see why she’s so successful. Her combination of professionalism and charm is a winning combination.
