LOUISVILLE, Colo.--(BUSINESS WIRE)--KIOSK Information Systems will demonstrate LockSpot, a new standardized in-store locker delivery platform designed to meet the surge of US demand for site-to-store package lockers. With online sales percentages escalating every year, omnichannel retailers are turning toward self-service pickup to provide cost-effective, theft-secured, and timely delivery methods consumers need. LockSpot addresses the solution demands of a quick and streamlined path for in-store locker implementation, including hardware, software, monitoring, and complete field/managed service options. KIOSK CEO Tom Weaver states, “Our objective in introducing the LockSpot platform is to provide licensed retail solution blocks that substantially reduce both the cost and development time involved in implementation. It enables retailers to more quickly test consumer adoption rates, purchase patterns, and analyze the effects on key metrics like delivery and administrative cost reductions.”
Over the past three years, KIOSK has been a dominant supplier of custom indoor and outdoor locker solutions in U.S. last-mile delivery, automated vending, and phone charging deployments. LockSpot combines the best design disciplines from prior solutions, optimizing both the platform price point and system reliability. The new enclosure design is modular, enabling clients to leverage lower costs of an established footprint, yet easily configure the number of door sizes and columns that will best fit location and product mix demands. KIOSK’s (proprietary) lock control boards are configured to make add-ons in the field simple and quick, providing flexibility to incrementally balance new hardware investments with actual demand growth. Further, this design isolates any lock failure to a single locker, leaving the rest of the system fully operational. This key reliability feature protects the customer user experience and substantially reduces field service costs over time.
KIOSK’s Software Solutions Team can provide full API integration to advance the licensed base locker application to a store-specific open system. Further, they facilitate setup and training on CORE K-Nect, KIOSK’s remote management application. CORE K-Nect provides real-time field visibility and alerts regarding system connectivity, application status, and component-level performance health (control boards, scanner, LCD, and printer). A simple dashboard tool automates full network visibility and facilitates proactive actions for optimal in-store platform performance.
Weaver adds that “locker delivery is poised to be one of the fastest growing applications in U.S. self-service, and KIOSK’s Solution Teams have been on the forefront of the development curve. In the end, the success of any project hinges on hardware costs, development time to market, field reliability, and services. We’re confident LockSpot delivers on all fronts, providing retailers the key advantages for success in this delivery model.” Demonstrations available at KIOSK Booth #4131, NRF Big Show, Jan 17th – 19th, 2016.
