David Sours, director of commercial leadership at Coca-Cola Bottling Co. United in Birmingham, Ala. describes the impact of telemetry on service frequency on 9,000 vending machines. He notes machines are serviced less frequently. Interviewed by Elliot Maras, editor of Automatic Merchandiser, Sours notes the telemetry made the company more aware of out of stocks in the machines. To listen to the podcast, click here.
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