Marc Whitener, owner of Refreshment Solutions, New Orleans, La., talks to Emily Refermat, editor of Automatic Merchandiser and VendingMarketWatch about the success of the National Automatic Merchandising Association (NAMA) Gratitude Tour as well as the specific coffee focus and vision for the Tulane University Gratitude Event happening Tuesday, Nov. 13, 2012 before the NAMA CoffeeTea&Water event.