Diebold Nixdorf partners with Edeka Jaeger to introduce AI-powered age verification at self-service checkouts

April 30, 2024
Smart Vision technology-based solution from Diebold Nixdorf automates age-restricted sales in the 24/7 store at Stuttgart Airport in Germany.

Diebold Nixdorf Incorporated announced that Edeka Jaeger – part of the Edeka Group, a leading German supermarket organization – is now offering customers in the 24/7 store at Stuttgart Airport in Germany the opportunity to authorize the purchase of age-restricted goods like alcoholic beverages at the self-service checkout using automatic age recognition.

The AI-based solution Vynamic Smart Vision I Age Verification from Diebold Nixdorf, a world leader in transforming the way people shop, complements the previously required approval by store attendants. This speeds up transactions at the self-service checkouts and gives employees more time for customer service and other responsibilities. Vynamic Smart Vision | Age Verification enables customers to prove their age in less than 10 seconds without any staff interventions.

As soon as an age-restricted item is scanned at the self-service checkout, the system asks the customer whether automatic age recognition is desired. Once consent has been given, the customer's face characteristics are analyzed using a camera installed on the system and sophisticated AI algorithms to verify their age in real time. If the age of the shopper is above a predefined threshold, the transaction can continue. The employees only need to check those customers who fall below this age limit or who have opted out of automatic age recognition.

Florian Jaeger, owner of the 24/7 store at Stuttgart Airport, said in the announcement: “The creation of quick, simple purchasing processes for customers and my employees is key. This is what makes our store at Stuttgart Airport so attractive for busy travelers. To achieve this, I am always open to explore new innovations. Thanks to AI support, we have already been able to drastically reduce employee interventions for age checks."

In the first week, over 80% of age-restricted goods purchased at Edeka Jaeger in the Stuttgart Airport were automatically approved. The system is GDPR-compliant as the process does not involve facial recognition, nor does it store images or other customer information.

Matt Redwood, vice president, Retail Technology Solutions at Diebold Nixdorf, said in the announcement: “AI technologies for automated age verification have enormous potential to reduce a typical friction point during the shopping process. We are delighted to be working with Edeka Jaeger to ensure that customers can prove their age in seconds directly at the self-service checkout, allowing them to get to their next appointment or flight faster.”

The introduction of the AI-based solution for automatic age verification follows the 24/7 self-service concept implemented at Stuttgart Airport just last year, where Edeka Jaeger optimized the shopping experience for its customers during and outside peak hours with self-service solutions from Diebold Nixdorf.


Photo 110795241 © Vchalup | Dreamstime.com

bp strengthens partnership with Diebold Nixdorf

Jan. 25, 2024
bp and Diebold Nixdorf signed a memorandum of understanding for Diebold Nixdorf to serve as a bp preferred global partner for operational services and retail technology.
Diebold Nixdorf
Micro Market

Diebold Nixdorf launches new AI-based checkout solutions to combat shrink in retail

Jan. 22, 2024
Designed to prevent common sources of loss at self-service and traditional POS checkouts, the new Smart Vision technology-powered offering will complement Diebold Nixdorf's already...
Diebold Nixdorf
Dn Dn Series Easy One Coffee Purchase

Diebold Nixdorf announces partnership with WMF to streamline coffee purchases

May 22, 2023
The partnership provides a self-service option for customers by connecting WMF’s professional coffee machines to Diebold Nixdorf’s checkout systems.
SeeChange Technologies

SeeChange partners with Diebold Nixdorf to launch AI-powered self-checkout solutions

Jan. 20, 2023
Diebold Nixdorf’s Vynamic Smart Vision uses SeeWare machine learning to recognize fruits, vegetables, baked goods and items without a barcode.