Wells Fargo & Co. and Isis®, the mobile commerce joint venture created by AT&T Mobility, T-Mobile USA, Inc. and Verizon Wireless, announced the first phase of an agreement that allows Wells Fargo Visa consumer credit card holders to load their cards into the Isis Mobile Wallet®. This launch enables cardholders to securely pay, redeem coupons and present loyalty credentials, all with the tap of their phone.
“We are committed to helping our customers succeed financially. Helping them make payments when, where and how they want is part of that promise,” said Peter Ho, manager of digital payments for Wells Fargo’s Consumer Financial Services group, in a prepared statement. “Our customers lead mobile lives and their ability to pay for things should reflect that fact. During this pilot phase with Isis, we will test and learn with customers who want to be on the leading edge of this technology.”
Customers with one of the more than 50 Isis Ready® smartphones available from AT&T, T-Mobile or Verizon Wireless can receive an enhanced SIM card from their wireless carrier and download the Isis Mobile Wallet for free from Google Play. Customers who visit their carrier’s retail store to activate the Isis Mobile Wallet will receive hands-on support and education from store associates. Cardholders can use the Isis Mobile Wallet at any of the hundreds of thousands of merchant locations nationwide that accept contactless payments.
“Wells Fargo is among the most innovative brands in the country and we are pleased to introduce Isis Mobile Wallet to their credit card customers,” said Ryan Hughes, chief marketing officer, Isis. “We look forward to our work together as we deliver new payment features to consumers.”
Purchases made using the Isis Mobile Wallet are protected by Wells Fargo’s Zero Liability program, which provides cardholders with zero liability if their Wells Fargo credit card is lost, stolen or used without authorization and cardholders promptly notify Wells Fargo. Cardholders can remotely freeze the Isis Mobile Wallet with a single call to their mobile carrier.
First Data Corp. will serve as Wells Fargo’s service manager to deliver card information safely and securely onto the mobile device.