The Connected Cash solution by CPI, launched May 28, 2019, connects the all-new CPI Talos note validator and Gryphon coin changer with the Bluetooth device, Synq, to deliver on-site, live health and diagnostics to operators and service techs via the Simplifi mobile app. Connected Cash is set to change the way operators service their machines and payment devices, offering powerful payment device insights and step-by-step troubleshooting steps and videos.
Knowing that most service calls are resultant of the problem being incorrectly diagnosed the first time, Connected Cash eliminates unnecessary service calls by providing the technician with accurate data about machine and device health and precise instructions on how to solve the problem at hand. Because Simplifi is activated via Bluetooth, on-site operators and technicians can receive updates and alerts without even opening the machine door—and, often can find problems that hadn’t yet been reported.
CPI is proud to deliver this solution that aims to simplify the service experience, lower total cost of ownership, and deliver the same quality in cash handling products that operators expect.
