Download: Automatic Merchandiser's 2021 State of the Industry report

Vending and micro market businesses in the United States did their best to adjust to and survive the severe economic realities of the COVID-19 pandemic in 2020. Those realities affected workplace service providers contrarily. Operators primarily serving locations with essential workers onsite held the line, and in some cases, increased total sales. Operators servicing office locations, professional sites, public venues and schools, by comparison, experienced significant sales declines.