It has been a tremendous growth year for office coffee service (OCS). In the second half of 2014 and the start of 2015, OCS revenues showed a jump of 5.5 percent over the previous year — a greater percentage of growth than in past years, including those preceding the Great Recession. The gain illustrates the opportunities in OCS, steered by economic factors motivating companies to provide quality coffee service to an expanding workforce. The record-breaking $4.75 billion OCS industry is also being fed by coffee drinkers’ discerning tastes, an array of single-cup brewer options and expanding into new services.
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