JFKIAT, the operator of Terminal 4 at New York's John F. Kennedy International Airport, is partnering with SSP America, concessions company, and Zippin to launch a contactless, frictionless retail concept using artificial intelligence technology. It's the first of Zippin location in an air terminal.
Zippin's unattended retail technology for the Camden Food Express, located at Gate B 42, offers a grab-and-go food and beverage selection and leverages AI technology to enable an entirely contactless shopping experience.
Customers enter the store through a turnstile tapping their credit card as they enter, and then, begin shopping by picking items off shelves. As they do, Zippin's AI system automatically identifies the items and builds the customer's virtual cart with the corresponding monetary value. When the customer leaves the store, the total amount spent is automatically charged to the card the customer used to check in at the store entrance.
The T4 offering is the latest in JFKIAT's contactless swoop. Earlier this year, JFKIAT partnered with Hudson to launch a fully automated, contactless retail concept, also at JFK's Terminal 4, for a selection of high-end brands for customers. The company also collaborated with Inflyter and DFS Group to launch T4 Marketplace, a branded digital marketplace for duty free shopping.