As part of its growth and diversification plan, Aramark announced a partnership with Patient Engagement Advisors to expand its healthcare services, which complement its food, facility and uniform management businesses.
PEA provides a technology platform that connects patients with transition specialists to help patients navigate social determinants of health issues and solve their needs through post-discharge care.
“Adding post-discharge care services to our other capabilities, including foodservice, enables us to better serve an evolving healthcare industry by working in partnership with our clients to help reduce costly readmissions,” said Bart Kaericher, president and chief executive of Aramark’s Healthcare group.
A high percentage of readmissions are related to patients not adhering to hospitalization discharge medication regimens, follow-up appointments, and nutrition specifications. PEA’s technology leverages onsite and virtual staff in coordination with a proprietary app to assist patients across the continuum of care, Aramark said.