Deloitte Identifies Three Key Trends Shaping the Restaurant of the Future

To identify these three trends, Deloitte conducted consumer surveys before and during the COVID-19 pandemic to analyze trends and measure the impact of the pandemic on these trends. The company bolstered these survey results with interviews with brand executives to identify three trends shaping consumer consumption habits in restaurants. Operators should be aware of these trends as they impact consumer behavior in convenience services, especially in micro markets. You may download the full report here.