Coffee Shops Look To On-Demand Coffee Delivery For The Future

Jan. 18, 2016

Coffee giants Starbucks and Dunkin’ Donuts are experimenting with on-demand ordering, working to bring customers a piping hot drink directly to their office or their front door, reports Eater. Starbucks began delivering items to employees in the Empire State Building earlier this year and later debuted its partnership with Postmates for customers in Seattle to order delivery through the Starbucks app.

The idea may have some pitfalls, however. Coffee temperature and time are two obstacles coffee delivery faces, the source reports. Another obstacle is price. For Postmates deliveries, Starbucks charges a $5.99 delivery fee, Eater reports.

Editor’s Note: As the companies work to fix early obstacles, coffee delivery will mean more competition for OCS operators. Operators may want to begin thinking how they could compete, such as offering brewers that make the types of drinks customers are looking for from the coffee giants, such as lattes, mochas and cappuccinos, etc.