From logistics and inventory to routes, fleets and service techs, Tom Bauer explains where operators can tighten operations and uncover hidden efficiency gains.
Automatic Merchandiser’s annual operator survey is back, with new emphasis on smart markets and evolving retail formats. Share your data to help benchmark 2025 performance and industry direction.
Experts say cyberattacks on convenience services operators happen more often than many realize. Here is how hackers strike and what businesses can do now to reduce risk.
The 2026 NAMA Show was all about AI-driven smart markets. At every turn on the convention floor, there was another smart market to see, each promising better security, improved user experience and smarter data. For operators who are considering a sale soon or a few years down the road, there is an important lesson to be learned. Consider who the M&A players are before you choose a smart market.
See which products operators ranked as Automatic Merchandiser's best new products from 2025, and which top-performing contenders came close behind in this year’s Reader's Choice Products of the Year voting.