| | | | | | A recent hotel stay offers a cautionary tale for convenience services operators on how not to do personalization — and how using data, preparation and thoughtful touches can turn everyday customer interactions into memorable experiences. |
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| | | | Veteran operators say the recurring revenue from point-of-use water systems and ice machines is no longer a secret — it’s a proven strategy. With rising demand, premium equipment, and sustainability benefits, water and ice may be the smartest way for OCS providers to grow without adding complexity. |
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| | | | Private label coffee and tea manufacturer Westrock Coffee Co. has opened a new manufacturing facility to meet growing pod and RTD manufacturing capacity demand. |
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| | Everyone in the OCS business is familiar with Holiday House Distributing’s annual training and equipment sales show. This year, Holiday House is offering training for OCS operators and salespeople in addition to OCS technicians. |
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| | | | Sponsored | | Anyone who has talked to me about selling their business or if you just read my newsletter and articles, you know how I feel about preparing a business for sale. Sometimes, the best way to prepare is to pay attention to industry data and trends, which can unlock strategies to get the best possible price for your business. The new State of the Industry Report offers plenty of useful information. |
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| | | | Waiākea Hawaiian Volcanic Beverages’ Certified B Corporation status signals sustainability, social responsibility and premium quality, giving convenience services operators a product that resonates with eco-conscious, health-minded customers and may support higher-margin, socially responsible offerings... |
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| | | | With Clearly Canadian 12oz Wild Cherry Sparkling Water, Clearly Canada has packaged the bold flavor of its water in cans. |
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| | From Kooler Ice Inc. The IM1000 Series III provides a sleek kiosk design with high-gloss Lexan, large price cards visible on all four sides, a heavy-duty, rust-free aluminum frame, and a double-walled insulated, larger-capacity ice storage bin. Like our other models, the ice maker is securely located under the canopy for... |
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| | | | Sponsored | | The Vertex PWC-901S offers sparkling water from a countertop water cooler that fits under standard cabinets. Choose hot, cold or sparkling water on demand, whenever you need it. The Vertex PureChill™ Technology eliminates the need for an open reservoir for cold water storage and the closed system keeps contaminants out without costly in-tank sanitization. Floor Standing model also available. |
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