WEBINAR

Game Changers: Driving the Growth of Unattended Retail

Discover the secrets to thriving in the booming micro market and unattended retail space with expert insights, proven strategies, and the latest tech trends that are redefining convenience and profitability.
August 28, 2025
7:00 PM UTC
1 hour

August 28, 2025 

3:00 PM ET / 2:00 PM CT / 12:00 PM PT / 8:00 PM GMT 

Duration: 1 hour 

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Summary

As the recent Automatic Merchandiser’s State of the Industry report revealed, micro markets and unattended retail are experiencing explosive growth. In 2021, there were roughly 25,000 micro markets on location. Today, that number has more than doubled to just under 60,000 markets. There are numerous factors driving that growth. This webinar is all about strategies and best practices that can help operators cash in on this lucrative opportunity – expected to get even better as smart markets become more prevalent. 

Topics to be covered:

  • What kind of technology should operators be looking for in their markets?
  • How important is data in the success of a market?
  • Are smart markets able to deliver a strong ROI?
  • What are the best locations for smart markets?
  • Is there still a place for vending?
  • How can operators make their markets more attractive?
  • What is driving the consumer appetite for micro markets.
  • How important is customer support when it comes to shrink mitigation and how can an operator earn that support?
  • What type of food products are resonating with Gen Z and Millennials?
  • How do the shopping habits differ with today’s office workers?
  • How can operators get increased micro market usage?
  • Is décor important in smart market locations?
  • What is the impact of lighting in micro markets?
  • How does an operator gain a competitive advantage when selling a micro market account?
  • What is the appropriate size for an unattended retail location?
  • What game changing features do operators love the most?
  • Which non-traditional locations are working for operators?

Speaker

Jennifer Fox

President, Fox Vending

Founder, Dragonolia

After graduating with a degree in graphic design in 2000, Jennifer ventured into the vending industry with the express intent of a 6-month “trial period” so she could say she tried out the family business. That was 25 years ago. Today Jennifer is President of the company, a leading Chicago area operator, with a focus on customer service and sales. In 2021 Jennifer also launched Dragonolia, a brand of hand roasted coffee with a philanthropic mission in honor of her youngest brother Justin, who died from a heroin overdose in December of 2018. Jennifer and her team oversee multiple vending, coffee service route and micro market routes.

Sponsored by: