State of the Vending & Micro Market Industry Report

June 24, 2025 

3:00 PM ET / 2:00 PM CT / 12:00 PM PT / 8:00 PM GMT 

Duration: 1 hour 

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Summary

This webinar will explore the results of an extensive operator survey covering a 12-month period ending March 31, 2025. As the Vending & Micro Market Industry Report reveals, the industry is far from static – uncontrollable conditions - driven by technology, tariffs, the economy, workplace policies and other factors, have created a very dynamic environment for operators.  

One development - The vending and micro market industry has been rocked by the introduction of smart markets. Will smart markets have a significant impact on the convenience services industry? Is there still a place for vending in the future? Will micro markets continue to grow? These are some of the many questions that will be explored as we review the results of the State of the Vending & Micro Market Industry Report from Automatic Merchandiser/VendingMarketWatch.com. 

While this Automatic Merchandiser/VendingMarketWatch.com webinar will be looking at some core numbers, the discussion will cover clear trends that are emerging along with important steps that operators are taking to succeed.  

Key topics from the webinar include: 

• The role of vending moving forward. 
• The impact of smart markets. 
• How new operators are changing the landscape. 
• The importance of sustainable practices. 
• Is there a tipping point for pricing? 
• Technology that operators are embracing. 
• Product trends – from healthy to niche. 
• The importance of fresh food. 
• How frozen foods create opportunity for operators. 
• Indulgence – a fun and growing category. 
• How micro markets are changing. 
• Customer expectations for unattended retail. 
• Trend toward locally sourced products in vending and micro markets. 
• Subsidies – increasingly common? 
• Customer willingness to cover market shrink and minimum revenue requirements. 
• OCS in micro markets – does it work? 
• Specialty food merchandisers in micro markets – successful? 
• Competing with outside sources for breakfast, lunch and take-home sales. 
• Alternative locations – going beyond the workplace.

Be sure to join us. See you there!