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    1. Technology

    Exclusive Podcast: An Industry In Trouble? If We're Not On Board With Customer Engagement, We Might Be

    Dec. 17, 2013
    Vmw Podcast

    Industry consultants and veterans Paul Schlossberg and Allen Weintraub discuss the 2013 Customer Engagement Technology World expo and its relation to the vending, OCS and micro market industries. Schlossberg and Weintraub lay out the reasons the industry faces the fear of falling behind in customer engagement and they offer advice to operators looking towards the future: engage your customers through smartphones and loyalty programs. Listen to the podcast.

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    Technology Implementation Podcast -- Poch Ceballos

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    Technology Implementation Podcast -- Mike Lawlor

    July 26, 2013
    Mike Lawlor, Mike Lawlor, vice president of sales, USA Technologies Inc., describes what to look for when implementing technology.
    Cliff Fisher
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    Technology Implementation Podcast -- Cliff Fisher

    July 26, 2013
    Cliff Fisher, Easitrax sales manager, MEI, explains the three steps of technology implementation.
    Apriva's Executive Vice President for Strategic Accounts, Rinaldo Spinella, speaks at the 2013 NAMA OneShow.
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    Technology Implementation Podcast-- Rinaldo Spinella

    July 26, 2013
    Rinaldo Spinella, executive vice president, Apriva, talks about how EMV will affect the way operators implement technology.