The North Haven Patch in North Haven, Conn. recently profiled Diversified Vending, whose owner, Pasquale Nuzzolillo, notes how health awareness and wireless technology have changed vending since the company began 16 years ago. For the full story, click here.
Editor’s Insight: Any vending operator who is on the fence about investing in vending technology should read this article. Here is a vending operation that has found the benefits of remote machine monitoring an invaluable in improving customer service and in operating more efficiently.
This company also recognizes the need to understand the importance of offering a greater variety of healthier products. This is another area that many vending operators have resisted because meeting his need is very challenging and they payback is not fast.
The last line of this article is very revealing: “It’s revitalizing.” 07-27-12 By Elliot Maras