Cantaloupe partners with Innovative DisplayWorks (IDW) to manufacture the Cooler Café

May 2, 2024
IDW becomes preferred original equipment manufacturer and will use Cantaloupe’s Smart Lock Connect technology and P30 card readers to turn IDW’s coolers into smart Cooler Cafés.

Cantaloupe Inc., a leading provider of end-to-end technology solutions for self-service commerce, announced it has entered a strategic partnership with Innovative DisplayWorks (IDW), based in California, to become a preferred original equipment manufacturer (OEM) to manufacture its revolutionary Cooler Café for IDW’s customers across the country. This collaboration leverages Cantaloupe's advanced Smart Lock Connect technology, integrating it directly into IDW's proprietary built-in lock, to deliver a seamless and superior consumer smart store experience. This partnership involves IDW transforming its standard coolers into smart coolers utilizing Cantaloupe's Smart Lock Connect technology and P30 card readers.

 "We are thrilled to partner with IDW, a leader in the cooler industry, to bring our advanced technology and seamless payment solutions to a broader market,” Jeff Dumbrell, chief revenue officer of Cantaloupe Inc., said in the announcement. “This collaboration not only expands the availability of Cantaloupe’s Smart Lock Connect technology but also leverages IDW as a strategic channel partner for our Cooler Café solution. Together, we are revolutionizing the way consumers interact with coolers, providing convenience and innovation at their fingertips while driving growth through this exciting new channel.”

IDW will integrate Cantaloupe’s Smart Lock Connect technology, which includes proprietary hardware and software, into IDW’s single- and double-door coolers and freezers. Cantaloupe’s Smart Lock technology will be seamlessly housed inside the IDW cooler or freezer unit, creating a modern and aesthetically pleasing design. This integration will enhance functionality for customers by offering features such as remote temperature control, the ability to lock or unlock coolers via the Smart Lock mobile app or Cantaloupe Go platform, as well insights and reporting into cooler and freezer performance.

"We are excited to join forces with Cantaloupe, a pioneer in self-service commerce technology,” Quay Brown, IDW’s chief executive officer, said in the announcement. “Cantaloupe is known for leading the way on how consumers pay for products and tracking vital information operators need to succeed and excel. Combining IDW’s innovative business model, which offers best-in-class cold drink equipment, with Cantaloupe’s forward-thinking solutions, is ideally suited to fuel the next phase of growth and create a powerful synergy that will redefine customer experiences. Together, we are shaping the future of smart coolers, delivering cutting-edge technology and seamless payment solutions to meet the evolving needs of consumers.”

Dumbrell added: “This Cantaloupe and IDW partnership is set to really help drive significant market expansion by broadening the availability of our advanced cooler technologies and self-service solutions to a bigger market. As businesses respond to increasing consumer demand for convenience, collaborations like Cantaloupe’s and IDW’s position both companies at the forefront of the industry, enhancing customer engagement and operational efficiency across retail locations.”