Cliff Fisher, sales manager for vending management solutions at MEI, moderated a well attended panel discussion on technology during the recent National Automatic Merchandising Association OneShow in Las Vegas. Doug Haddon, director of technologies at MEI, Stu Riemann, general manager, D & R Canteen in Rochester, Minn.; Scott Meskin, president, Black Tie Servicesin Baltimore, Md.; and David Sours, director of commercial leadership, Coca Cola Bottling Company United Inc. in Birmingham, Ala.
The panelists offered different perspectives on technology. Fisher notes technology is not a “magic bullet”; it is not a destination. Instead, the operator must build the right rpocesses to best utilize technology.