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While certain tools and concepts prove more successful than others, the operator’s own commitment has more bearing on the success of the business than the tools and concepts he or she chooses to use.
A committed operator communicates the confidence he or she has in a particular tool or concept to employees and customers.
MORE CHOICES, MORE QUESTIONS
During a panel discussion on remote monitoring at Spring Expo, one software executive noted that employees need to accept a new way of doing things for this technology to deliver its benefits. Not every operator in the audience felt their staffs were up to doing this, and not everyone believed that such a change would benefit their company.
Nevertheless, the new tools are creating new opportunities for operators to do things more effectively and efficiently.
It has been postulated by some that technology will result in greater standardization of operating methods. On the other hand, these new tools could deliver the opposite scenario.
