Paul Schlossberg, a vending and foodservice industry consultant, reviews some of the technologies recently displayed at the Consumer Engagement Technology World Expo at the Javits Convention Center in New York City. Interviewed by Elliot Maras, editor of Automatic Merchandiser, Schlossberg describes graphic interfaces that can be included on a glassfront vending machine and other technologies. He notes that the technologies have the capacity to change the consumer's buying experience. He summarizes the challenges facing the vending industry.
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