Consultant Tom Britten Suggests Ways Vending Operators Can Address Higher Fees On Cashless Transactions Under Durbin Amendment

Tom Britten, a longtime vending industry consultant (Britten Management Services LLC, Zephyrhills, Fla.) offers some tips to operators who face higher transaction fees for cashless transactions due to the new fees announced under the Durbin amendment. Interviewed by Elliot Maras, editor of Automatic Merchandiser Magazine, Britten notes that vending operators have addressed various fees in the past through customer contracts. He suggests ways for operators to handle higher anticipated cashless transaction fees.