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Its not a question on whether Britton was right in protecting the "garage type operator". Everyone has a right to their opinion. But if you ask most larger, professional vendors they will complain that its not their other major competitors or the Canteens of the world that give them fits. Its the very small, mom and pop operators, who, in many instances, do not report all their sales or pay much in commissions and who can buy at Sams club and supermarkets who hurt the professional the most. Operators tell me they lose business to these small operators mostly on price. If you are buying at Sams Club, not reporting all sales, (not paying your fair tax) and have low or no employee overhead, you can offer soda at say 1.00 for 20 oz and still make a small profit. The larger professional cant.
They say small operators are doing nothing to improve the over all industry. They are harmful to the professional, but this is America. The industry will just have to deal with it. But "defending" them is not in the best interest of long time NAMA members.