Annual Study Reveals Which Brands Are Most Trusted, Includes Hershey’s, Folgers, Coca-Cola

March 18, 2015

NEW YORK--(BUSINESS WIRE)--Leading market research firm BrandSpark International today announced the 2015 BrandSpark Most Trusted Awards winners (in partnership with Better Homes and Gardens) for Consumer Packaged Goods (“CPG”) brands. More than 80,000 American shoppers determined the winning Food & Beverage, Health & Beauty, Household and Kids brands.

America’s 2015 Most Trusted - Food & Beverage Brands

CATEGORY

 

 

BRAND

Bottled Water

 

 

Dasani

Cereal

 

 

Kellogg’s

Cheese

 

 

Kraft

Chips

 

 

Lay’s

Chocolate

 

 

Hershey’s

Coffee

 

 

Folgers

Cookie

 

 

Nabisco

Energy Drink

 

 

Monster / Red Bull (Tie)

Gum

 

 

Trident

Ice Cream

 

 

Breyers

Instant Coffee

 

 

Folgers

Juice

 

 

Tropicana

Ketchup

 

 

Heinz

Mayonnaise

 

 

Hellmann’s

Peanut Butter

 

 

Jif

Salad Dressing

 

 

Kraft

Seasoning

 

 

McCormick

Soft Drink

 

 

Coca-Cola

Soup

 

 

Campbell’s

Tea

 

 

Lipton

Yogurt

 

 

Yoplait

Consumers' reasons for citing a brand as being their most trusted vary by category. Quality perceptions and taste drive which Food brands are most trusted, while taste preferences are most often cited as the reason for favoring one Beverage brand over others.

When Americans were asked to rate what increases their trust in a brand, at the top of the list was responding quickly to serious product issues, cited by 70% as “greatly” increasing trust in a brand. Pricing and promotion also play a role in brand trust, with 50% saying that consistent pricing greatly increases their affinity for a brand, and just 33% saying the same about “high value promotions”. Positive social actions may also increase trust, with 66% saying that support for charitable causes would positively increase their trust in a brand, though only 20% said it would greatly increase it. View the full list here.