The USConnect family of companies conducted their summer meeting in Baltimore, MD on July 9 and 10. Nearly all of the current 39 USConnect affiliate companies were represented at the meeting.
The meeting began with an introduction to USConnect for the many new affiliates in attendance. USConnect is a consortium of independently owned vending and food service companies developing a shared image and operations model. Initial services include telemetry, cashless vending, the USConnect Rewards Card and national account sales. Unique features of the USConnect Rewards Card is that it works with vending, micro markets, dining and across the entire United States! The card can process a large variety of retail and consumer promotions across all cashless points of service.
The balance of the meeting revolved around subjects such as: how to use the USConnect advantages in selling new business, how to roll out the USConnect Rewards Card and services at client locations, the Bistro to Go! Micro Market concept, end consumer promotions via the USConnect Rewards Card, and how to incorporate the USConnect “The Right Choice…for a Healthier You!” program in account retention and sales.
A unique feature of the meeting was a presentation by a USConnect national account client. It was fascinating to the attendees to hear how vending and food service is perceived from the client point of view and how this particular client was willing to walk away from a huge commission payment to receive services that accrued much more to the benefit of their associates. Vending and food service should center on employee satisfaction, health and wellness, work efficiency and employee retention.
Jeff Whitacre, CEO of USConnect, presented the organization’s current status of connected and cashless points of service. Both numbers had doubled over the past six months as USConnect continues on its rapid growth to enable seamless service to nationwide clients.
The entire USConnect family enjoyed a Baltimore Harbor Dinner Cruise providing a great opportunity for networking and building the sense of belonging to the premier nationwide vending and food service organization.
For more information about USConnect please visit www.usconnect.biz.