Starbucks Coffee Co. announced new leaders for two key positions as the company continues to advance its global growth and innovation agenda. Starbucks Canada executive vice president and president Annie Young-Scrivner has been named executive vice president and president, Teavana. Nine-year retail operations executive and partner (employee) resources senior vice president Rossann Williams has been appointed senior vice president and president, Starbucks Canada. Teavana founder and CEO Andy Mack, having helped with the integration of Teavana with Starbucks, has decided to retire from the company.
“Tea is the second most-consumed beverage in the world and represents a sizeable opportunity for Starbucks as we continue to grow around the world,” said Cliff Burrows, group president, U.S., Americas and Teavana, in a prepared statement. “We are grateful for Andy’s leadership establishing Teavana as a world-class leader responsible for bringing premium tea to millions of customers over the past 17 years. Under Annie’s leadership, we plan to do for tea what we did for coffee by significantly expanding the availability of new and innovative Teavana products in Starbucks and Teavana retail stores and through other channels.”
“Starbucks Canada is our largest international market and an important contributor to our Americas growth strategy. Rossann is an experienced Starbucks executive and a true ambassador for our culture, values and guiding principles,” Burrows added. “Her experience is perfectly suited to the opportunities we see in the Canada market for years to come.”
With more than 350 stores in the U.S. and Canada, including the recent successful opening of Teavana Fine Teas and Tea Bar locations in New York and Seattle, Wash., Teavana is positively positioned to capture market share within the rapidly-growing $90 billion global hot and iced tea market. Young-Scrivner most recently led Starbucks Canada’s record fiscal 2013 performance. Prior to her role leading Canada, Young-Scrivner served for three years as Starbucks global chief marketing officer and president of Tazo Tea. Before joining Starbucks in 2009, she had a successful twenty-year career at PepsiCo and held positions such as chief marketing officer, Quaker Foods, and president of greater China for PepsiCo Food & Snacks. Young-Scrivner will continue to report to Burrows in her new role.
Since opening its first store in Vancouver, B.C., in 1987, Canada has grown to nearly 1,400 stores and is Starbucks largest market outside the U.S. Over the last nine years, Williams has held numerous leadership roles both internationally and within Starbucks U.S. business. Prior to her current partner resources role leading the company’s talent acquisition, talent management, diversity, and community investments functions, she served as division senior vice president of Starbucks Sunbelt region in the U.S. Williams also lived and worked in Amsterdam, The Netherlands, for three years as a key executive on Starbucks Europe, Middle East and Africa (EMEA) regional leadership team. Prior to that, she held a number of executive roles in Starbucks retail operations. She will report to Burrows.