NAMA announced that it is updating its Quality Coffee Certificate Program (QCCP), which will once again be featured as part of the upcoming NAMA OneShow. The program is a two day course that will be held April 8 and 9 at McCormick Place Lakeside Center in Chicago, Ill., site of the 2014 NAMA OneShow.
NAMA has updated the second day of the program, which will now include the single-serve evaluation process to give office coffee service operators the leverage they need in the growing single-serve segment. The workshop will teach operators how to evaluate single-serve systems and the basic theory and principles governing the preparation of filtered coffee.
“The updates to QCCP show NAMA is keeping a pulse on industry trends and will explore every opportunity to help members grow their businesses,” said NAMA’s Director of Education/Certification Joann DeNardis in a prepared statement. “If you plan on growing your single-serve business, you'll definitely want to participate in this hands-on professional development program.”
Greg Sidwell, president of G & J Marketing and Sales, provided his employees a special offering of the QCCP earlier this year.
“The QCCP Program was very effective in providing our sales force with an in-depth understanding of the coffee industry and the coffee category in vending and OCS. We could immediately see the impact,” Sidwell said. “It provided a major boost of confidence in how we engage the OCS operator — taking the conversation to a higher level. We place high premium on training and rely on the expertise of NAMA to provide this kind of quality program.”
Members interested in attending can learn more and register at www.namaoneshow.org.
“The QCCP is a professional development program, a certificate program, and most of all, it’s the first step to becoming a coffee expert,” DeNardis concluded.