USA Technologies, Inc. recently highlighted customer, Peninsula Vending Services, a full-service micro-market, office coffee and vending operator located in Hampton Roads, Va., for its use of USAT's cashless payment and telemetry capabilities to better serve customers during this year's challenging winter season. In addition, Peninsula has indicated that it is targeting cashless adoption for 100 percent of its locations by April, 2014.
Jason Banwart, president of Peninsula, stated that USAT's cashless ePort® and ePort Connect® service have been transformational for his business, according to USAT.
"Cashless payment and telemetry each provide benefits and together, provide an even stronger business experience for Peninsula and our customers," said Banwart in a prepared statement. "For example, the web-based remote monitoring and sales reporting offered as part of ePort Connect and USAT's seamless integration with vending management system provider, VendSys, for more detailed logistical information, recently helped us serve a number of customers -- healthcare, manufacturing and educational facilities -- that were impacted by the wave of snow and ice storms in our area. Daily reports on our machines via email allowed our team to stay in motion; and, by studying sales activity, we were able to flag issues, prioritize and react to ensure that these customers were well-stocked. I can't imagine operating in a world where a business didn't have this type of valuable information.
"Beyond the clear benefits of telemetry, we have always viewed cashless through the eyes of the consumer. A large number of our customers don't carry cash like they did in the past," continued Banwart. "Cashless ensures that we're addressing this important set of consumers. And, the added convenience factor drives consumer satisfaction, which for Peninsula, has been an enormous factor in retaining accounts and winning new business. We value our relationship with USAT and look forward to growing with them as Peninsula expands its business in Hampton Roads, Greater Richmond and surrounding areas."
Stephen P. Herbert, USAT's chairman and chief executive officer, added, "Peninsula's commitment to cashless and its smart use of the USAT ePort Connect platform is a wonderful example of what we believe is an expanding segment of our customer base, small to medium size businesses, that is becoming increasingly aware of cashless payment and its many benefits. In our view, customers like Peninsula are ahead of the adoption curve and we welcome their leadership and vision as USAT continues to drive adoption in the self-serve retail market."