Michael Kasavana, Ph.D., National Automatic Merchandising Association's endowed professor in the school of hospitality business at Michigan State University added, “The thrust of advancement in technology is enhancing the consumer vending experience while improving the vending operator’s profitability. There is probably no more important aspect of this development than the acceptance of cashless transactions in vending, as a higher volume and greater variety of payment options benefit customers and vending operators alike. This industry data from USA Technologies is further evidence that consumers want to make vending purchases with cashless payments.”
Business Deployment Planning
With over 155,000 connections now on its ePort Connect service, USAT is in a unique position to use substantial real-life data to help make its customers more successful. Its deployment planning service was designed to guide operators to deploy cashless payments in the right locations, with the right settings and the right expectations for success. In addition, ongoing cashless performance optimization is performed to assist vending operators aiming for a high level of performance.
“Our 2012 knowledge base study gives us even more information about our customers and the business results they might expect when implementing the ePort Connect cashless payment and telemetry system,” said Mike Lawlor, senior vice president of sales and business development for USA Technologies. We also believe that the substantial improvements reported in cashless sales for the mature subset is beginning to translate to increased adoption of our service within our existing customer base.”
For more information regarding the 2012 knowledge base study, contact a USA Technologies sales representative at 1-800-633-0340 or access the executive overview at the following link: http://www.usatech.com/eport/downloads/USAT_KnowledgeBase_Study_2012.pdf