Over 50 years serving the vending and office coffee service industry Automatic Merchandiser serves the business management, marketing, technology and product information needs of its readers including vending operators, coffee service operators, product brokers, and product and equipment distributors in print.
Automatic Merchandiser has a qualified circulation of more than 14,600, including the presidents, owners, corporate management, front office personnel and route management personnel.
Both closed and open cashless systems make sense for vending operators in the right location; performance to date indicates cashless improves sales, profitability and customer satisfaction.
Remote data transfer and other new technologies provide better ways to verify sales. Misreporting sales to customers is a longstanding and largely secretive practice.
Inspired by UPS' multi-media campaign, Robert Friedman decided it was time to take Coffee Distributing Corp., already a market leader, to the next level. The investment has paid off in a stronger market presence.
Ethnography, whereby consumers are observed in action, has helped retail competitors improve customer service. Two researchers say it's time for a vending ethnography study.
