BUNN launches touchless technology that dispenses beverages by using a personal smart phone.
SPRINGFIELD, IL - In light of the growing demand for non-contact food and beverage operations, BUNN has introduced VirtualTOUCHTM, a touchless approach for selecting and dispensing a beverage using commands from a personal smart phone.
VirtualTOUCHTM provides full access to the beverage menu with intuitive, step-by-step instructions. Simply scan the QR code that appears on the dispensing machine to be taken to menu page. Follow the simple prompts on the phone screen and watch the preparation process unfold on the interactive machine screen while dispensing your fresh beverage into the cup.
“Touchless beverage technologies should enhance the quality of the customer experience,” says Scott Mazzini, Senior Vice President of Commercial Sales & Marketing Worldwide at BUNN. “VirtualTOUCHTM allows a customer to conveniently select and dispense their choice of a beverage without ever touching the machine.”
VirtualTOUCHTM is powered by BUNNlink®, an exclusive, cloud-based technology featuring remote monitoring support and over-the-phone diagnosis and repair for select BUNN beverage dispensing equipment.
“The BUNN® Sure Immersion® family of bean-to-cup coffee machines and the new Fast CupTM high-speed, bean-to-cup coffee brewer are all available with VirtualTOUCHTM. Existing BUNN Sure Immersion and Fast Cup machines can be upgraded to add VirtualTOUCH technology,” says Mazzini. “This touchless solution is ready to help operators get back to business with confidence.”
About BUNN: Understanding and responding to customer requirements has always been important to the Bunn-O-Matic Corporation. Offering a complete portfolio of innovative solutions in dispensed beverages, the company manufactures coffee brewers and grinders; iced tea brewers; cappuccino, granita, and juice machines; superautomatic espresso systems; bean-to-cup platforms; premium-filtered and precise temperature water systems; water filtration solutions and paper filters. The company also strives for total customer satisfaction with best-in-class, post-purchase support through its BUNNserve® program. Often referred to simply as BUNN, it is a global partner in 83 countries and is recognized for profitability, reliability, and support wherever customers are served. Visit www.bunn.com.
