3 Reasons why a Route Driver may perform poorly...and what you can do about it...

May 8, 2008
A Route Driver (or any employee) may be performing poorly because......1.Their learning skills (verbal and numerical capability) may not match those required to do their job:> If their learning skills are lower than required, the employee may literally not be able to do their job properly.>If their learning skills are higher than required, the employee may have communication problems or become bored with their job.2.They may not have the necessary unique behavioral traits required to do their job. In other words, they may not fit into the culture of the job at your company.3. They may not have the occupational interests that match those required by their job. If their interests do not match those needed by their job, they will lose interest and become disengaged. There is a management axiom that says: you cant manage what you cant measure.Given that most current measuring standards are based on functional results (sales, profit, returns, etc) that are historic (they tell you what happened yesterday, not what will happen tomorrow), the scale to which an employee is being measured may not have anything to do with the employee's success....or lack there-of in a job function.To be able to manage your employees in a predictive manner, you need to be able to measure their learning skill, behavioral traits, and job interests. Once you have assessedwhat may be causing their sub par performance, you will be able to manage that employee to increased productivity.I hope this information helps improve productivity and reduce turnover at your company. Please let me know if you have any questions.Sincerely,Dave McCaffrey[email protected]866 584-9551 (toll free)