Vendors Exchange International Inc. offers both video screens that display nutritional information and stick or roll displays for the product slots.
Touch screens can be retrofit or built-in new machines, such as the Kraft diji touch machine.
Some manufacturers, like Mars Chocolate NA, already put calorie counts on the front of consumer packages, exempting the operator from having to offer calorie labels.
The Grocery Manufacturers Association, GMA, is recommending manufacturers use Front-of-Package labels for calorie disclosure.
Calorie labels on products would satisfy the existing FDA calorie disclosure rule, but operators would need to ensure they are visible before purchase.
Calorie labels on products would satisfy the exisitng FDA calorie disclosure rule, but operators would need to ensure they are visible before purchase.
The Food and Drug Administration (FDA) missed its 2011 deadline to finalize the calorie disclosure rule for vending proposed in April 2011. The rule, according to an FDA official who spoke at the 2011 National Automatic Merchandising Association (NAMA) OneShow, will require operators with 20 or more machines to post product calories for items available in the vending machine, prior to purchase. The official confirmed that a nutritional panel at the point of sale will exempt the vending operator from complying with the FDA rule.
Ruling in consideration
Currently, the proposed rule is being deliberated. Sebastian Cianci, policy analyst and press officer with the FDA, said, “FDA is working diligently on the final rule for vending machine calorie labeling and is considering the comments it received in response to the proposed rule.”
He noted the FDA isn’t permitted to discuss the specific content of the rule before it publishes, but based on the comments received, the FDA may make adjustments to what was proposed.
Despite the rudimentary rule, many industry technology suppliers have developed solutions that meet the current version and, hopefully, the final version. One example is video screens at the point of sale which display nutritional information for each product in the machine. Screens are available as retrofits, like the VendScreen touchscreen and the VIT3 interactive touchscreen from Intui Sense Technologies, a French company. Some are also built into new machines, such as Kraft’s diji touch machine.
Retrofit video screens usually require operators to update the screen content, although some technology suppliers have developed dynamic databases to do this. An example of a touchscreen connected to such a database is the Vendors Exchange International, Inc. (VEII) MIND (Make Informed Nutritional Decisions) stand-alone screen and the customizable “Revision” vending machine door with integrated touchscreen that uses the MIND database.
Some solutions replace traditional keypads, such as U-Select-It’s iCart. This full-color, 7-inch touchscreen replaces the traditional keypad and displays nutritional information prior to purchase.
Rule requires calories only
“Today, all it’s really requiring is the number of calories there are in the whole package,” explained Brent Garson, president of VEII. For situations where technology solutions aren’t an option, VEII has a plastic, retrofit price roll for machines. Instead of the product prices, it shows calories going up in increments that will closely match vend offerings. To meet the needs of the FDA’s rule, operators will need a “calorie” roll for each spiral in the machine. Each time a new product is filled, or the planogram updated, the calorie rolls need to be manually changed.
Garson’s biggest concern about the rule is the need for a “safe harbor” clause. “We’ll be trying to do the right thing,” he said, “but we’ll need some protection in case the information isn’t accurate.” He hopes to see a safe harbor clause similar to “good Samaritan” laws that protect those who assist injured parties.
Protection from prosecution for inadvertent human error in labeling vending products was mentioned in several comments presented to the FDA during the comment period. A letter from the Americans for Limited Government argued the FDA must make a provision that errors in providing this information not be considered “misbranding of any food,” which is prohibited, among other things, in the Food, Drug and Cosmetic Act. The letter continues to say misbranding food is punishable by imprisonment for up to a year and a $1,000 fine for the first offense and three years imprisonment and a $10,000 fine for the second offense.
Industry seeks flexibility
Sandy Larson, senior director and counsel of government affairs for NAMA, said the association’s comments to the FDA focused on allowing the operators as much flexibility as possible. “We didn’t want to see a certain size, color, font, etc. required,” she said. She believes if compliance is left unspecific, even electronic means, such as QR codes taking the consumer to Websites with nutritional data, would comply.
It stands to reason if QR codes allow consumers pre-purchase access to Websites with product information, that would satisfy the FDA rule. However, operators would need to have QR codes on each machine, perhaps each product spiral, and then maintain a database of the product calories, updating the database each time a new product is added or the calorie counts change.
With emerging technology as a possible solution to the calorie labeling rule, NAMA has taken a bold step. The association, along with its marketing firm, Chicago-based Healy & Schulte, has developed a mobile device application called the “Vendometer.”
Available now to iPhone and iPad users, Vendometer offers consumers nutritional information and ingredient listings for more than 4,000 food and beverage products sold in vending. When a consumer downloads the free app from iTunes and taps on the icon, the home screen provides choices for searching, browsing product listings, and learning more about Vendometer. The search and browse functions connect consumers to the MIND database from VEII, which calls up a color photograph of the product along with its nutritional label and ingredients listing. However, consumers must always check the current product packaging for the most up-to-date nutritional information.
Front of pack labels?
A manufacturer funded solution, front-of-package (FOP) labeling, has been proposed by some, including the National Confectioners Association. Laura Shumow, director of technical and regulatory affairs, can envision vending operators making FOP labels a requirement of their suppliers and manufacturers. “It makes sense as a disclosure system,” she said.
While rare, there are a few manufacturers already experimenting with FOP labels. Mars Chocolate North America has put FOP icons on many of its candy products, as requests for this information has come from Europe and other countries.
Shumow said the American Beverage Association has created the “Clear On Calories” initiative, a voluntary FOP labeling program that the soda makers have begun implementing on products of up to 20-ounce servings. Other groups are also talking about FOP labels, such as the Grocery Marketers Association, which is working on a “Facts Up Front” labeling program. “Their program recommends not only calories, but saturated fat, sugars, and sodium,” said Shumow.
While Shumow hasn’t heard an exact date for the final FDA rule, she believes the industry will be given a year or two to come into compliance.
FOP labeling was also mentioned in comments to the FDA. It would be a way of keeping the disclosure inexpensive, consistent, and across multiple channels, not singling out vending products as opposed to convenience and grocery store products.
However, because the rule is not intended for manufacturers, operators will be responsible for the FOP label being placed in a readable position. Also, it would mean operators could only use product with FOP labels.
Whether it is technology or packaging changes, calorie disclosure is in vending’s future.
For more information, contact:
Food And Drug Administration, 888-463-6332, www.regulations.gov
Intui Sense Technologies, +33 (0) 442 834 117,www.intui-sense.com
National Automatic Merchandising Association, 312-346-0370, www.vending.org
National Confectioners Association, 202-534-1440, www.candyusa.com
U-Select-It, 800-247-8709, www.uselectit.com
Vendors Exchange Interntional Inc., 216-432-1800, www.veii.com
VendScreen Inc., 888-748-4249, www.vendscreen.com