Ragans Merge OCS and Office Products
By offering a wide assortment of services, Joe Ragan's Family Of Companies has been able to increase revenues in relation to costs, and at the same time strengthen customer relationships in the nation's capital.
In retrospect, the Ragans think the decision to diversify into office products and custom packaging has been wise. It has allowed them to maximize their return on their fixed delivery expenses. At the same time, they've gained a lot of clout with their customers as a one-stop-shop provider.
Joe Ragan believes that coffee continues to offer his company the greatest long-term growth potential. Customers today are looking for the best quality products available.
He believes that he will almost double the size of the company in the next five years.
According to Joe Ragan: "You have to be a little more on your toes today than you did 10 years ago."
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